If you are interested in a gift exchange, it can be done in two different ways ways:
The fastest way is for you to purchase the new pair directly from our store and then return the old pair.
Please use the following steps:
* You will be refunded the lessor of either the full retail value of the original purchase or the price you paid for your exchange.
The other option is to send the gift back with one of our free pre-paid return labels. When your return is received and processed, we will issue you a gift card for the purchase price which you can then use to purchase the item of your choosing. Returns are shipped USPS ground, and they usually take about one week to arrive and issue your gift card.
If you are interested in Option 2, please email us at firstname.lastname@example.org with any of the following information to help us locate the original order:
We will provide you with a return label and issue a gift card upon receipt.