Shipping Policies

Orders are generally processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

During high volume periods, such as the holidays, processing times may be longer.

We offer economy (5-8 day) shipping at $4.95 to all of the United States. Standard shipping (3-4 day) is available for $8.95 For order over $100, we offer Free economy shipping and standard shipping for $3.95

We do not currently offer international shipping. However, most of our products are available on Amazon.ca. You can see our available products here: Shop Nootkas on amazon.ca.

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at customerservice@nootkas.com with your name and order number, and we will look into it for you.

Click here to start a return or view our full returns policy. We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus a $4.95 shipping fee for a pre-paid return label. In the event that your order arrives damaged in any way, please email us within 5 days of delivery at customerservice@nootkas.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at customerservice@nootkas.com.